State Aging Agency
This agency has a wide range of services and referrals for seniors.
Aging and Adult Administration
http://www.azdes.gov/aaa/
602-542-4446
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Arizona State Health Insurance Assistance Program
https://www.azdes.gov/daas/ship/
800-432-4040
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
AZ Aging & Adult Services
https://www.azdes.gov/daas/ltco/
(602)542-4446
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Arizona Department of Insurance
http://www.id.state.az.us/
800-325-2548
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Arizona Health Care Cost Containment System
http://www.ahcccs.state.az.us/site/
800-334-5283
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
CoppeRx Card
http://www.governor.state.az.us/copperxcard/
888-227-8315
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Arizona Center for Disability Law
http://www.acdl.com/
800-927-2260
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Foundation for Senior Living
602-285-1800
Maricopa County
Tucson ACORN
520-623-9389
City of Tucson
Pima Council on Aging
520-790-7262
Pima County (outside city of Tucson)
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region IX - San Francisco
Campaign Manager: Cate Kortzeborn
415-744-3661