State Aging Agency
This agency has a wide range of services and referrals for seniors.
Delaware Division of Services for Aging and Adults with Physical Disabilities
http://www.dhss.delaware.gov/dhss/dsaapd/index.html
800-223-9074
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
ELDERinfo
http://www.delawareinsurance.gov/departments/elder/eldindex.shtml
800-336-9500
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Division of Services for Aging & Adults
http://dhss.delaware.gov/dhss/main/ltcop.html
302-255-9390
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Delaware Insurance Department
http://www.state.de.us/inscom/
302-739-4251
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Delaware Medicaid
http://www.dhss.delaware.gov/dhss/dss/medicaid.html
800-372-2022
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
Delaware Prescription Drug Assistance Program (DPAP)
http://dhss.delaware.gov/dhss/dmma/dpap.html
302-255-9500 or 800-372-2022
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Community Legal Aid Society Inc.
http://www.declasi.org/
302-575-0660
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Action Alliance of Senior Citizens
800-577-0585
New Castle County
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region III - Philadelphia
Campaign Manager: Patti Lalor
215-861-4152