State Aging Agency
This agency has a wide range of services and referrals for seniors.
Iowa Department of Elder Affairs
http://www.state.ia.us/elderaffairs/
515-242-3333
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Senior Health Insurance Information Program
http://www.shiip.state.ia.us/
800-351-4664
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Iowa Department of Elder Affairs
http://www.state.ia.us/elderaffairs/advocacy/ombudsman.html
515-725-3327
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Iowa Insurance Division
http://www.iid.state.ia.us/
877-955-1212
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Iowa Medicaid
http://www.ime.state.ia.us/Members
800-338-8366
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Iowa Protection and Advocacy Services Inc.
http://www.ipna.org/
800-779-2502
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Heritage Area Agency on Aging
(800) 332-5934
Benton, Cedar, Iowa, Johnson, Jones, Linn and Washington Counties
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region VII - Kansas City
Campaign Manager: Kathryn Coleman
816-426-6518
