State Aging Agency
This agency has a wide range of services and referrals for seniors.
Illinois Department on Aging
http://www.state.il.us/aging/
800-252-8966
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Senior Health Insurance Program
http://www.insurance.illinois.gov/ship/
800-548-9034
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Illinois Department on Aging
http://www.state.il.us/aging/1abuselegal/ombuds.htm
217-785-3143
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Division of Insurance
http://insurance.illinois.gov/
866-445-5364
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Illinois Medicaid
http://www.hfs.illinois.gov/
217-782-1200
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
Illinois Cares Rx
http://www.illinoiscaresrx.com
800-252-8966
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Equip for Equality
http://www.equipforequality.org/
800-537-2632
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Chicago Department on Aging
312-714-4016
City of Chicago
Northeastern Illinois Area Agency on Aging
800-542-8402
DuPage, Grundy, Kane, Kankakee, Kendall, Lake, McHenry and Will County
Suburban Area Agency on Aging
800-789-0003
Cook County suburbs
Area Agency on Aging for Lincolnland, Inc.
800-252-2918
City of Springfield
Area Agency on Aging of Southwestern Illinois
800-326-3221
Bond, Clinton, Madison, Monroe and St. Clair Counties
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region V - Chicago
Campaign Manager: Greg Chesmore
312-353-1487
