State Aging Agency
This agency has a wide range of services and referrals for seniors.
Kentucky Office of Aging Services
http://chfs.ky.gov/Services/Seniors.htm
800-372-2973
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Kentucky State Health Insurance Assistance Program
http://chfs.ky.gov/dail/ship.htm
877-293-7447
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Kentucky Long-Term Care Ombudsman
http://chfs.ky.gov/dail/kltcop.htm
502-564-5497
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Kentucky Office of Insurance
http://insurance.ky.gov/
800-595-6053
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Kentucky Medicaid
http://chfs.ky.gov/dms/
800-635-2570
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Kentucky Protection and Advocacy
http://www.kypa.net/
800-372-2988
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Kentucky ACORN
502-568-1918
Jefferson County
Green River Area Development District
800-928-9094
Daviess, Hancock, Henderson, McLean, Ohio, Union and Webster Counties
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region IV - Atlanta
Campaign Manager: Mary Kay Justis
404-562-7417
