State Aging Agency
This agency has a wide range of services and referrals for seniors.
Massachusetts Executive Office of Elder Affairs
http://www.800ageinfo.com/
800-243-4636
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Serving the Health Information Needs of Elders
http://www.medicareoutreach.org/
800-243-4636
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Massachusetts Exec Office of Elder Affairs
http://www.mass.gov/?pageID=elderssubtopic&L=3&L0=Home&L1=Service+Organizations+and+Advocates&L2=Long+Term+Care+Ombudsman&sid=Eelders
617-727-7750
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Massachusetts Division of Insurance
http://www.mass.gov/doi/
617-521-7794
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
MassHealth
http://www.mass.gov/masshealth
800-841-2900
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
Prescription Advantage Plan
http://www.mass.gov/portal/index.jsp?pageID=elderssubtopic&L=3&L0=Home&L1=Health+Care&L2=Prescription+Advantage&sid=Eelders
800-243-4636
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Disability Law Center
http://www.dlc-ma.org/
800-872-9992
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Community Partners, Inc.
413-253-4283
Berkshire, Franklin and Hampshire Counties
Action for Boston Community Development, Inc. (ABCD)
617-348-6412
Suffolk County
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region I
Campaign Manager: Carol Maloof
617-565-1313
