State Aging Agency
This agency has a wide range of services and referrals for seniors.
Missouri Dept of Health and Senior Services
http://health.mo.gov/index.php
800-835-5465
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Community Leaders Assisting the Insured of Missouri (CLAIM)
http://www.missouriclaim.org
800-390-3330
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Department of Health & Senior Services
http://health.mo.gov/seniors/ombudsman/intro.php
800-309-3282
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Missouri Department of Insurance
http://www.insurance.mo.gov/
800-726-7390
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Missouri Medicaid Program
http://www.dss.mo.gov/mhd/participants/index.htm
800-735-2466
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
Missouri Rx Plan (MoRx)
http://morx.mo.gov/index.htm
800-375-1406
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Missouri Protection and Advocacy
http://www.moadvocacy.org/
800-392-8667
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
The Kansas City Partnership for Caregivers
816-960-1083
Clay), Jackson and Platte Counties
Area Agency on Aging of Southwestern Illinois
800-326-3221
St Louis County and St. Louis City
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region VII - Kansas City
Campaign Manager: Kathryn Coleman
816-426-6518
