State Aging Agency
This agency has a wide range of services and referrals for seniors.
North Carolina Division of Aging and Adult Services
http://www.ncdhhs.gov/aging/
919-733-3983
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Seniors Health Insurance Information Program
http://www.ncshiip.com/Consumer/SHIIP/SHIIP.asp
800-443-9354
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
NC Division of Aging and Adult Services
http://www.dhhs.state.nc.us/aging/ombud.htm
919-733-8395
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
North Carolina Department of Insurance
http://www.ncdoi.com/
800-546-5664
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
North Carolina Medicaid
http://www.dhhs.state.nc.us/dma/
800-662-7030
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Disability Rights North Carolina
http://www.disabilityrightsnc.org/
888-268-5535
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Department of Health and Human Services, Office of Minority Health and Health Disparities
919-850-2715
Carteret, Forsyth, Franklin, Jackson, Jones, Robeson, Swain, and Wake Counties
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region IV - Atlanta
Campaign Manager: Mary Kay Justis
404-562-7417
