State Aging Agency
This agency has a wide range of services and referrals for seniors.
New York State Office for the Aging
http://www.aging.ny.gov/
800-342-9871
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
New York State Health Insurance Information, Counseling and Assistance Program
http://www.aging.ny.gov/HealthBenefits/HIICAPIndex.cfm
800-701-0501
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
New York State Office for the Aging
http://www.ltcombudsman.ny.gov/
800-342-9871
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Department of Insurance
http://www.dfs.ny.gov/index.htm
800-342-3736
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
New York Medicaid
http://www.health.state.ny.us/health_care/medicaid/index.htm
800-541-2831
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
Elderly Pharmaceutical Insurance Coverage
http://www.health.state.ny.us/health_care/epic/index.htm
800-332-3742
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
New York State Commission on Quality of Care and Advocacy for Persons with Disabilities
http://www.cqc.state.ny.us/
800-624-4143
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Nassau County Dept. of Senior Citizen Affairs
800-514-8684
Nassau and Suffolk Counties
Medicare Rights Center
800-333-4114
Bronx, Kings, New York, Queens and Richmond
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region II - New York
Campaign Manager: Danielle Liss
212-616-2217