State Aging Agency
This agency has a wide range of services and referrals for seniors.
Pennsylvania Department of Aging
http://www.aging.state.pa.us/
717-783-1550
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
APPRISE
http://www.portal.state.pa.us/portal/server.pt?open=514&objID=616587&mode=2
800-783-7067
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
Pennsylvania Department of Aging
http://www.dsf.health.state.pa.us/health/cwp/view.asp?A=188&Q=200735
717-783-8975
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Pennsylvania Insurance Department
http://www.insurance.pa.gov/portal/server.pt/community/insurance_department/4679
877-881-6388
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Pennsylvania Medical Assistance
http://www.dpw.state.pa.us/ServicesPrograms/MedicalAssistance/
800-692-7462
State Prescription Assistance Program
A program to help you reduce the cost of your prescription drugs
Pharmaceutical Assistance Contract for the Elderly (PACE)
http://www.portal.state.pa.us/portal/server.pt/community/prescription_assistance/17942
800-225-7223
PACE Needs Enhancement Tier (PACENET)
http://www.phlp.org/Website/Rx%20Assistance/PACE%20Brochure%20(August%202007).pdf
800-225-7223
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Disability Rights Network of Pennsylvania
http://drnpa.org/
800-692-7443
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Action Alliance of Senior Citizens
800-577-0585
New Castle (DE), Burlington (NJ), Camden (NJ), Gloucester (NJ), Bucks (PA), Chester (PA), Delaware (PA), Montgomery (PA) and Philadelphia (PA) Counties
Consumer Health Coalition
412-456-1877
Allegheny County
Lackawanna County Area Agency on Aging
570-963-6740 ext. 2401
Lackawanna, Luzerne and Wyoming Counties
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region III - Philadelphia
Campaign Manager: Patti Lalor
215-861-4152
