State Aging Agency
This agency has a wide range of services and referrals for seniors.
Virginia Department for the Aging
http://www.vda.virginia.gov/index.asp
800-552-3402
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
Virginia Insurance Counseling & Assistance Program
http://www.vda.virginia.gov/vicap2.asp
800-552-3402
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
VA Association of Area Agencies on Aging
http://www.vaaaa.org/LTCOP/
804-565-1600
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
Bureau of Insurance
http://www.scc.virginia.gov/division/boi/
877-310-6560
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
Virginia Medicaid
http://dmasva.dmas.virginia.gov/default.aspx
804-786-4231
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
Virginia Office for Protection and Advocacy
http://www.vopa.state.va.us/
800-552-3962
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
Senior Services of Southeastern Virginia
757-461-9481ext. 207
Cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, Virginia Beach;
Health Insurance Counseling Project - George Washington
888-638-1222
Cities of Alexandria, Fairfax, Falls Church and Manassas; Arlington, Fairfax and Prince William Counties
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region III - Philadelphia
Campaign Manager: Patti Lalor
215-861-4152
