State Aging Agency
This agency has a wide range of services and referrals for seniors.
West Virginia Bureau of Senior Services
http://www.state.wv.us/seniorservices/
304-558-3317
Local Area Aging Agencies can be found at the contacts above, or by visiting www.eldercare.gov or calling 800-677-1116.
State Health Insurance Assistance Program (SHIP)
SHIP offers free, one-on-one, local counseling to people with Medicare and their families.
West Virginia State Health Insurance Assistance Program (WV SHIP)
http://www.wvseniorservices.gov/StayingHealthy/SHIPMedicare/tabid/72/Default.aspx
877-987-4463
Local SHIP counselors can be found at the contact above, or by calling 800-677-1116, or visiting www.shiptalk.org or www.eldercare.gov.
State Long-Term Care Ombudsman
The statewide ombudsman program investigates and resolves complaints of older individuals in nursing and board and care homes, including assisted living facilities, and advocates to protect residents’ rights and ensure quality care.
West Virginia Bureau of Senior Services Long-Term Care Ombudsman Program
http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabid/81/Default.aspx
304-558-3317
State Insurance Commissioner
This office has information about insurance plans and costs. They often have special resources for seniors.
West Virginia Insurance Commission
http://www.wvinsurance.gov/
888-879-9842
State Medicaid Office
This office manages the state’s Medicaid program. They also handle Medicaid enrollment.
West Virginia Bureau for Medical Services
http://www.dhhr.wv.gov/bms/Pages/default.aspx
800-449-8466
State Protection & Advocacy (P&A) Agency
This agency protects the legal rights of people with disabilities, including people on Medicaid.
West Virginia Advocates Inc.
http://www.wvadvocates.org/
800-950-5250
Access to Benefits Coalition Members
Coalition members educate and enroll people in different prescription drug programs, including Medicare. These independent local groups belong to a national network. The agencies below serve only the areas listed.
West Virginia Primary Care Association
304-346-0032
Entire State
Centers for Medicare & Medicaid Services (CMS) Regional Office Outreach Campaign Manager
CMS Regional Offices play a key role in conducting outreach for the new Medicare Prescription Drug Benefit. Each office has a team dedicated to helping raise awareness and educate about the new coverage. Contact the regional campaign manager to learn more about local outreach events, schedule an event in your area or request outreach materials.
Region III - Philadelphia
Campaign Manager: Patti Lalor
215-861-4152
